If you’re looking for a solution that will help you restore a file deleted by Norton, look no further! We will show you what to do if this antivirus deleted some of your data and how to get the lost files back in a snap using the correct tools.

Why Norton Can Delete Important Files

Wondering why Norton antivirus deleted some of your important files? This annoyance might have occurred because your files have gotten contaminated by a virus. In this case, Norton automatically puts them in quarantine or a vault (a hidden folder that’s not accessible by anyone). After a certain period, the antivirus will delete the contaminated files from the quarantine, meaning that if you don’t recover them while they’re quarantined, you face a chance of losing them for good.

Method #1: Undelete Norton Deleted Files With Data Recovery Software

You don’t have many options of undeleting Norton deleted files except using data recovery software. Your only other option would be to get the files out of the antivirus quarantine before they’re automatically deleted, but if you’ve missed the chance to do that, you’ll have to resort to using some data recovery apps, such as Disk Drill or Recuva for example.

Option A: Disk Drill for Windows

Disk Drill is one of the most beloved names in the data recovery world, as well as the go-to program when it comes to restoring lost data to people all around the globe. It lets you get back up to 500 MB of files for free, and what it’s capable of doing if you get the premium version of the program is amazing (supports all file types, saves your recoveries, has an outstanding scanning speed, and many more). Disk Drill is also easy to use, as the clean and simple interface allows anyone to get a hold of the program in no time.

To recover deleted files with Disk Drill, simply follow the next couple of steps:

  1. Download Disk Drill from the company’s website and install it on a different drive to avoid overwriting (e.g., you can use a USB or an external drive).
    Disk Drill Download Window
  2. Launch Disk Drill and select the drive you want to be scanned for lost files.
    Disk Drill First Prompt
  3. Click on the ‘Search for lost data’ button.
    Disk Drill Deep Scan
  4. Check out which files you want to save (Pro tip: the ones you can preview are usually recoverable).
  5. Hit the ‘Recover’ button and select where you want the lost files to be stored (you should save the files on a different volume to avoid overwriting).

And that’s it! You’re good to go! The program is as you can see easy to work with and doesn’t require much tinkering. I’ve been using it for quite a while now and I have no words of praise (keep in mind that I’ve reviewed countless data recovery programs over the past couple of years).

Keep in mind that you have to buy the full version of the program if you want to restore more than 500 MB of files. On the other hand, the purchase is worth every penny as the program does its job perfectly. There are often numerous discounts on the company’s official website, so be sure to catch them to save a buck or two and get Disk Drill at a lower price!

Option B: Recuva

Recuva is another name in the data recovery world that doesn’t fail to deliver what it promises to do. The program has fast scanning times, a lot of other handy features, and somewhat of a confusing interface, which might not be suitable for less tech-savvy users. Recuva also works on a freemium model, which means you can try it out before buying it.
To restore lost files with Recuva, you need to:

  1. Download Recuva from the company’s official website and install it on an external drive such as a USB.
  2. Open the program and click on ‘Next’ to begin the wizard.
    Recuva Install Wizard
  3. Choose which type of files you want to recover.
    Recuva First Prompt
  4. Select where you want Recuva to perform the research
    Recuva Second Prompt
  5. Choose which files you want to recover and select the location where you want Recuva to save them.
    Recuva Fourth Prompt
  6. Hit the ‘OK’ button and follow the rest of the prompts that will ask you to click ‘OK’ (Pro tip: check the ‘Enable Deep Scan’ option if you want more detailed results).
    Recuva Final Prompt

Method #2: Restore Files From Norton Quarantine

Files that are in Norton quarantine are isolated from the rest of your computer, meaning that they can’t contaminate other files or infect your system. After a certain time, the antivirus deletes them automatically. If you want to restore them and save them from deletion, you will have to:

  1. Open the Norton antivirus.
  2. Double-click the ‘Security’ button from the product’s main window.
    Norton Main Window
  3. Click on ‘History’.
  4. Select the files you want to restore in the drop-down list from the ‘Security History’ window.
    Norton First Prompt
  5. Choose what you want to do with the files in quarantine–you can either:
    • Restore the files–This option will transfer the quarantined files to their original location on your computer, but it’s only available if you’ve manually sent the items to the quarantine.
    • Restore & exclude the files–This option allows you to restore the quarantined files to their original location on your computer without repairing them. The files will also be excluded from being detected in the future Norton scans.
    • Remove the file from history–If you just want to remove your items from the ‘Security History’ log, this option is for you.



Overall, if you’ve lost your files because Norton has deleted them, you shouldn’t worry because there are tools like Disk Drill that can help you deal with this situation like it’s nothing. Don’t panic, install Disk Drill, and recover files deleted by Norton in a few simple clicks!